In Brief

Confidentiality is the cornerstone of the therapeutic relationship—an unspoken agreement that what’s shared in session stays in session. But what happens when a client crosses that line and confesses to a crime?
For therapists, the answer isn’t always clear. Between legal mandates, ethical frameworks, and the nuances of each clinical scenario, navigating disclosures of criminal activity can feel like walking a tightrope. The decision to report—or not—can carry profound consequences for the client, the community, and the therapeutic relationship itself.
In a time when clinicians are increasingly called to balance care with compliance, a clear understanding of mandatory reporting laws, scope of practice, and professional boundaries is not just helpful—it’s essential.
The Principle of Confidentiality in Therapy
Confidentiality stands as a core ethical principle in therapy, as outlined in professional codes of conduct. It allows clients to share sensitive information openly without fearing disclosure.
However, confidentiality has its limits; legal and ethical boundaries can require therapists to break confidentiality. Therapists must know when the law requires them to disclose information. Clients should be made aware of the limits of confidentiality through informed consent before starting treatment.

Mandatory Reporting: Legal Obligations for Therapists
Mandatory reporting involves the legal requirement for therapists and other professionals to report suspected abuse, neglect, or potential harm to authorities. These laws vary by state and aim to protect vulnerable groups, such as children, the elderly, and dependent adults.
Common scenarios that require mandatory reporting include:
- Suspected child abuse or neglect: Physical, sexual, or emotional abuse, as well as neglect of a child.
- Abuse of elderly or dependent adults: Physical, sexual, emotional, or financial abuse, alongside exploitation or neglect of vulnerable adults.
- Threats of harm to self or others: When a client expresses intent to harm themselves or someone else.
Therapists need to be aware that mandatory reporting laws differ by jurisdiction. Each state has specific requirements regarding which situations must be reported and the proper reporting process. Knowing your state's laws is important to ensure compliance and protect your clients' well-being.
Timeframes for reporting also vary by state. In Connecticut, for instance, oral reports must be made within 12 hours, followed by written reports within 48 hours of making the oral report. Failing to report suspected abuse or neglect can result in legal consequences, such as fines or disciplinary action. Best practice is to make the report as soon as possible.
When in a situation that may require mandatory reporting, gather as much information as possible about the victim, the alleged perpetrator, and the circumstances surrounding the incident. Reports are typically made to a designated state agency for cases involving children, adults or other vulnerable people, or to local law enforcement agencies for other situations.
Duty to Warn and Protect: The Tarasoff Decision and Its Implications
The landmark case of Tarasoff v. Regents of the University of California (1976) established the duty for mental health professionals to warn or protect when a client poses a serious threat of violence to an identifiable person. This ruling has greatly influenced therapy practice, requiring therapists to find a balance between maintaining client confidentiality and ensuring public safety.
The Tarasoff case involved a University of California graduate student, Prosenjit Poddar, who revealed to his therapist his plan to kill Tatiana Tarasoff. The therapist informed campus police but did not directly warn Tarasoff or her family. Poddar later followed through on his threat, and Tarasoff's parents sued the university and the therapist for not protecting their daughter.
The court's decision in favor of Tarasoff's family established that therapists have a responsibility to protect potential victims from harm, even if it means breaching client confidentiality. This responsibility has since expanded to include a range of protective actions, such as:
- Warning the intended victim: Informing the at-risk person directly about the client's threats.
- Notifying law enforcement: Contacting police or other authorities to intervene and prevent harm.
- Hospitalizing the client: Arranging for involuntary commitment if the client poses an imminent danger to others.
To decide when to breach confidentiality under the Tarasoff ruling, therapists must evaluate the following criteria:
- Imminent risk: The threat must be serious and likely to occur soon.
- Reasonably identifiable victim: The client must have specified a particular person or group as the target of their threats.
- Credible threat: The therapist must believe that the client has the means and intention to carry out the threatened violence.

Reporting Past Crimes: Ethical Considerations and Legal Boundaries
Therapists typically aren't required to report past crimes disclosed by clients unless there’s a risk of ongoing harm or the situation falls under mandatory reporting laws. The decision to report depends on evaluating the context and potential for future harm.
Most states do not have general laws mandating therapists to report past crimes. However, specific mandates exist for reporting child abuse, elder abuse, and other issues involving vulnerable populations. Even if not legally required, therapists might feel an ethical responsibility to report if a past crime suggests a chance of future harm.
When considering whether to report a past crime, think about:
- Current risk: Does the past crime suggest a present danger to the client or others?
- Legal obligations: Are there any state-specific laws that require reporting in this case?
- Clinical judgment: Based on the situation and therapeutic relationship, is reporting in the client's best interest?
Consulting with colleagues or legal experts can assist in navigating these complex decisions. Document your decision-making process thoroughly to show a thoughtful approach.
Ultimately, the choice to report should respect the client's autonomy while focusing on safety and following all applicable laws. Encourage clients to self-report past victimization when appropriate, but maintain confidentiality unless legally required to disclose.

Navigating Ambiguities: Seeking Supervision and Legal Consultation
Even with a good understanding of mandatory reporting laws and ethical guidelines, therapists may encounter situations that fall into gray areas. Consulting with colleagues, supervisors, legal counsel, or professional boards can provide valuable guidance when faced with uncertain situations.
Supervision offers a safe space for therapists to discuss challenging cases and gain insights into managing complex legal and ethical issues. It encourages continuous learning and professional development, ensuring therapists stay updated with best practices and are better prepared to meet diverse client needs.
Peer consultation also plays an important role in making informed decisions that balance ethical and legal responsibilities. Collaborating with colleagues who have faced similar situations can provide new perspectives and help therapists consider the potential consequences of their actions.
When seeking guidance, therapists should:
- Present the case objectively: Provide a clear, unbiased description of the situation, including relevant details about the client's disclosure and any pertinent background information.
- Identify specific concerns: Articulate the legal and ethical issues at play, such as potential conflicts between confidentiality and mandatory reporting obligations.
- Explore possible courses of action: Discuss potential approaches to addressing the situation, considering the client's best interests, legal requirements, and ethical principles.
Documenting the consultation process is important to demonstrate a thoughtful, careful approach to decision-making. Keep a record of the guidance received, the rationale behind any actions taken, and the outcomes of the situation.
Communicating Limits of Confidentiality to Clients
Talking about the boundaries of confidentiality helps build trust and create a safe therapeutic environment. Therapists should make it a priority to inform clients about these limits from the start of therapy.
Key strategies for discussing confidentiality limits include:
- Informed consent: Provide written consent forms to outline confidentiality limits, ensuring clients know what to expect before starting treatment.
- Initial disclosure: Bring up confidentiality and its exceptions during the first session to establish clear expectations.
- Plain language: Use simple terms and relatable examples to explain confidentiality and help clients understand.
- Encourage questions: Invite clients to ask about confidentiality to clear up any doubts or concerns.
- Address concerns: Acknowledge clients' worries about privacy and stress that confidentiality limits mainly focus on safety when needed.
When discussing the limits of confidentiality, therapists should cover the following scenarios:
- Harm to self or others: Confidentiality must be breached if a client intends to harm themselves or others.
- Child abuse and neglect: Therapists must report any suspicion of child abuse or neglect.
- Elder abuse: Reporting is required if there is suspicion of elder abuse or neglect.
- Legal requirements: In some cases, confidentiality may be breached due to court orders or specific legal obligations.
Therapists should also create written confidentiality agreements that outline the scope of confidentiality and exceptions, including information on client rights, such as participation in decisions regarding the disclosure of their confidential information.
To maintain confidentiality, therapists should use secure communication methods and store client records securely in locked cabinets or password-protected, HIPAA compliant digital systems. Therapists should also be mindful of cultural and societal factors affecting confidentiality, especially for marginalized groups, and develop clear guidelines for maintaining confidentiality in group therapy settings.

Conclusion: Upholding Ethical Practice Through Informed Decision-Making
Therapists carry a significant responsibility to prioritize their clients' well-being while managing the complex landscape of legal and ethical obligations. This commitment involves a thorough understanding of confidentiality principles, the limits of privilege, and the specific circumstances that may necessitate breaching client trust.
To effectively balance these competing demands, therapists must remain attentive to their ongoing education and awareness of state laws and ethical guidelines. Staying current with the latest legal developments, such as changes to mandatory reporting requirements or updates to HIPAA regulations, is vital for maintaining professional competence and reducing legal risks.
Continuing education opportunities, such as courses offered by professional organizations or online resources, provide valuable insights into managing ethical dilemmas and applying best practices in therapy. These resources can help therapists:
- Understand the nuances of confidentiality: Delve into the legal framework surrounding client privacy, including exceptions to confidentiality and situations that may require disclosure.
- Navigate dual relationships: Learn strategies for maintaining appropriate professional boundaries and avoiding potential conflicts of interest.
- Comply with mandated reporting laws: Gain knowledge of state-specific requirements for reporting suspected abuse or neglect, and understand the procedures for making such reports.
- Protect client data: Stay informed about HIPAA and HITECH Act regulations, and implement secure practices for storing and sharing client information.
Engaging in ongoing education and consultation with colleagues can empower therapists to make informed, ethically sound decisions when faced with challenging situations. Seeking guidance from supervisors, legal experts, or professional boards can provide clarity and support in navigating the complexities of legal and ethical responsibilities.
Ultimately, upholding ethical practice requires a commitment to lifelong learning, a willingness to confront difficult questions, and the courage to act in the best interests of clients while adhering to legal and professional standards. Taking on this responsibility is vital for building trust, promoting client well-being, and maintaining the integrity of the therapeutic profession.
